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The REI offers two levels of membership to IT equipment recyclers and refurbishers in Yorkshire and the Humber. The membership levels are linked to quality
assurance systems.
Level 1 members must sign and agree to abide
by the REI’s code of conduct which sets out the levels of
service which individuals and businesses can expect when
dealing with an REI member.
However, organisations can also apply for a
higher level of membership which involves completing a self
assessment checklist (see below) which is then checked by
REI to ensure full compliance during a rigorous auditing
procedure of their business and practices and services
levels. These level 2 members are then known as accredited
members.
Accredited members must complete an annual
self assessment checklist (see below)
which is then checked by the REI to ensure full compliance.
Self-assessment checklist:
Accredited members are asked the following questions to
ensure they have met the criteria required for this level of
membership:
- Has
a donor receipt or pledge been issued?
- Have
all distinguishing marks been removed from the equipment?
- Has
each working hard disk been sanitized?
- Have
other hard disks been disabled before being sent to an
authorised contractor?
- Are
you
knowingly collecting only computers and allied
equipment, which are suitable for the purposes of
refurbishing and cannibalising for sale?
- Is
all equipment coming into the centre assessed for
refurbishment?
- Is
all the centre’s waste sent to authorised persons?
- Do
you have waste carrier and broker licences, and copies in
your vehicle(s)?
- Have
you registered with the EA for a waste management licence or
an exemption?
- Is
all waste stored according to the Duty of Care?
- Do
you have copies of the waste carrier’s licence, waste
disposal licence or exemption certificate of each
authorised
contractor that you use?
- Do
you ensure that no IT equipment is disposed of in the
centre’s general waste?
- Have
you completed a waste transfer note for each consignment of
waste disposed of to an authorised
contractor?
- Have
all monitors/batteries been sent to contractors with a
Special Waste licence?
- Is
training given to employees relating to the handling of
waste?
- Do
you test equipment to check that the hardware functions in
accordance with its stated purpose?
- Are
your waste contractors registered with Environment Agency?
- Are
resale items PAT tested to the appropriate standard?
- Do
you have a quality management system capable of providing
full traceability?
- Can
you provide detailed mass balance data for equipment and
material processed?
- Do
you have an Environmental Statement and Environmental
Management System?
- Do
you have a minimum insurance cover for public and products
liability of £1m?
- Are
you able to disclose any prosecutions in respect of any
environmental or health and safety issues?
- Are
all your permits and permissions up to date?
- Is
only licensed software installed on refurbished equipment
for resale?
- Does
the description of refurbished goods properly describe their
condition?
Complaints and concerns about members’ operating standards
or conduct should be sent in the first instance to the
member concerned and a copy of the complaint sent to the REI
management committee at
contact@rei-north.net
In the event that a dispute between a customer and member is
unresolved the member or customer can ask the REI management
committee to mediate.
The management committee can be
contacted on
01977 736283
contact@rei-north.net
